Frequently Asked Questions

1. Q: What is the minimum order quantity (MOQ) for custom metal cans?

A: Our standard MOQ is 3,000 units for custom designs, optimized for cost-efficiency while maintaining precision. For bulk orders exceeding 50,000 units, we offer 10% volume discounts and priority scheduling. This flexibility ensures scalability for both startups and large enterprises.

2. Q: How long does production take from design approval to delivery?

A: Typical lead time is 15-25 working days, streamlined by our 30-year continuous stamping technology (±0.01mm tolerance control). Urgent orders can be expedited to 10 days via VIP production lines. Real-time tracking is available through our digital workflow system.

3. Q: Do your cans meet international corrosion resistance standards for chemicals?

A: Yes. Our triple-layer protection system (304 stainless steel + nano-ceramic coating + PE anti-static layer) exceeds ASTM B117 1,200-hour salt spray testing. Certified for UN 31A/Y1.8 hazardous material storage and FDA food-grade compliance.

4. Q: Can you handle complex logo printing on cans?

A: We support 6-color offset printing and embossing/debossing effects with ≤0.1mm precision. Provide vector files (AI/EPS) at 300+ DPI, and our design team will optimize artwork for metal substrates.

5. Q: How do you ensure quality control during production?

A: Our 5-stage QC process includes:

X-ray material inspection
3MPa hydraulic pressure testing
Helium leak detection (<1×10⁻⁶ Pa·m³/s)
ISTA 3A transport simulation
Third-party SGS sampling

6. Q: What logistics options do you provide for international clients?

A: We offer DDP shipping with RFID-tracked containers, covering customs clearance in 15+ Asia-Pacific countries. Temperature/humidity sensors ensure ideal conditions for paint/chemical shipments.

7. Q: Are your production processes eco-friendly?

A: Our GreenCycle™ system achieves 95% recycled steel usage and 18% lower CO2 emissions per 10k units. Certified by EcoVadis Platinum and ISO 14001, with bio-based coatings replacing traditional PVF.
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8. Q: Can I order samples before bulk production?

A: Yes. Request 3-5 free samples (shipping cost applies). Includes a full inspection report with thickness measurements and coating adhesion tests.

9. Q: How does your 30-year expertise benefit my project?

A: Leveraging patents like CN108687253B (ultra-thin can stamping), we resolve industry pain points:

Reduce material waste by 25% via AI nesting algorithms
Prevent leakage with military-grade seam welding
Cut logistics costs via SmartCube™ stacking systems

10. Q: What payment terms do you accept?

A: Standard terms: 30% deposit, 70% before shipment. We support TT, LC, and Alibaba Trade Assurance. Annual framework contracts qualify for raw material price locking.